Complaint to a seller or service provider — Worked input example

Organise the purchase facts, problem, evidence and requested solution. Worked input example.

Key template information and options
What to clarify	Example or option on this page
How would you like to receive the response?	By email / By post / Through the official electronic channel
For what purpose was the transaction made?	For personal needs outside business or professional activities / For business or professional activity / Mixed or unclear purpose
Was the other party acting in the course of its business or profession in this transaction?	Yes / No / Unknown / verification required

Prepare information from this template’s actual fields. Your choices determine additional inputs; selecting an option does not establish authority, a right or an event.

Legal templates and their PDF/Word text are in Latvian. This is a completion guide, not a signed document or a legal opinion.

DEMONSTRATION — invented input examples. They are never inserted into your document and do not establish identity, payment, authority, rights or an event.

Information and checks before completion

Input field	What to prepare	Demonstration entry
Consumer: full name or organisation name	Enter the precise, verifiable information requested here; refer to evidence rather than giving unsupported assurances. Required when the field is active.	DEMO — enter the verifiable actual circumstances here.
Input field 2Exact field label in the Latvian editor: Patērētājs: saziņas adrese	Enter the precise, verifiable information requested here; refer to evidence rather than giving unsupported assurances. Required when the field is active.	DEMO — enter the verifiable actual circumstances here.
Contact email	Enter the actual contact email of the relevant person. The field does not verify that email address. Not unconditionally marked as required; a particular choice may make it required.	demo@example.invalid — a non-working demonstration address
Seller or service provider: organisation name or full name	Enter the precise, verifiable information requested here; refer to evidence rather than giving unsupported assurances. Required when the field is active.	DEMO — enter the verifiable actual circumstances here.
Input field 5Exact field label in the Latvian editor: Pārdevējs vai pakalpojuma sniedzējs: pārbaudīta adrese vai oficiālais saziņas kanāls	Enter the precise, verifiable information requested here; refer to evidence rather than giving unsupported assurances. Required when the field is active.	DEMO — enter the verifiable actual circumstances here.
Document preparation date	Choose the date that fits this field’s purpose. The document date, event date and receipt date are not automatically the same date. Required when the field is active.	2030-04-15 — format example only, not an actual date
How would you like to receive the response?	Choose one of the template’s actual options. Compare the additional requirements triggered by the choice. Required when the field is active.	No option is selected in this example; compare the available options below.
Exact official response channel	Describe the actual circumstances, a party’s obligation or the reference to evidence. Generic example text is not an actual agreed condition. Required when the field is active. Shown when you choose: How would you like to receive the response? = Through the official electronic channel.	DEMO — enter the verifiable actual circumstances here.
For what purpose was the transaction made?	Choose one of the template’s actual options. Compare the additional requirements triggered by the choice. Required when the field is active.	No option is selected in this example; compare the available options below.
Was the other party acting in the course of its business or profession in this transaction?	Choose one of the template’s actual options. Compare the additional requirements triggered by the choice. Required when the field is active.	No option is selected in this example; compare the available options below.
What is the claim about?	Choose one of the template’s actual options. Compare the additional requirements triggered by the choice. Required when the field is active.	No option is selected in this example; compare the available options below.
Input field 12Exact field label in the Latvian editor: Darījums un tā pierādījums	Describe the actual circumstances, a party’s obligation or the reference to evidence. Generic example text is not an actual agreed condition. Required when the field is active.	DEMO — enter the verifiable actual circumstances here.
Input field 13Exact field label in the Latvian editor: Preces saņemšanas vai pakalpojuma izpildes datums	Choose the date that fits this field’s purpose. The document date, event date and receipt date are not automatically the same date. Required when the field is active.	2030-04-15 — format example only, not an actual date
Input field 14Exact field label in the Latvian editor: Kad trūkumu atklāji?	Choose the date that fits this field’s purpose. The document date, event date and receipt date are not automatically the same date. Required when the field is active.	2030-04-15 — format example only, not an actual date
Input field 15Exact field label in the Latvian editor: Konkrētais trūkums un apstākļi	Describe the actual circumstances, a party’s obligation or the reference to evidence. Generic example text is not an actual agreed condition. Required when the field is active.	DEMO — enter the verifiable actual circumstances here.
Specific remedy requested	Describe the actual circumstances, a party’s obligation or the reference to evidence. Generic example text is not an actual agreed condition. Required when the field is active.	DEMO — enter the verifiable actual circumstances here.
Input field 17Exact field label in the Latvian editor: Iepriekšējais remonts, apmaiņa vai saziņa	Describe the actual circumstances, a party’s obligation or the reference to evidence. Generic example text is not an actual agreed condition. Not unconditionally marked as required; a particular choice may make it required.	DEMO — enter the verifiable actual circumstances here.
Input field 18Exact field label in the Latvian editor: Kā preci var nodot pārbaudei?	Describe the actual circumstances, a party’s obligation or the reference to evidence. Generic example text is not an actual agreed condition. Not unconditionally marked as required; a particular choice may make it required.	DEMO — enter the verifiable actual circumstances here.
Input field 19Exact field label in the Latvian editor: Pielikumu saraksts	Describe the actual circumstances, a party’s obligation or the reference to evidence. Generic example text is not an actual agreed condition. Not unconditionally marked as required; a particular choice may make it required.	DEMO — enter the verifiable actual circumstances here.
Input field 20Exact field label in the Latvian editor: Esmu pārbaudījis faktus, prasījumu un pielikumu sarakstu.	Tick only after the required review. A tick is not approval by an external authority. Required when the field is active.	Do not tick this until you have checked the statement yourself.
Type of transaction recipient	Choose one of the template’s actual options. Compare the additional requirements triggered by the choice. Required when the field is active.	No option is selected in this example; compare the available options below.
What is requested in relation to the goods?	Choose one of the template’s actual options. Compare the additional requirements triggered by the choice. Required when the field is active. Shown when you choose: What is the claim about? = Goods.	No option is selected in this example; compare the available options below.
Input field 23Exact field label in the Latvian editor: Iepriekšējā labošanas/apmaiņas rīcība vai konkrētais pamats citam risinājumam	Describe the actual circumstances, a party’s obligation or the reference to evidence. Generic example text is not an actual agreed condition. Not unconditionally marked as required; a particular choice may make it required.	DEMO — enter the verifiable actual circumstances here.

Review the options and dependent fields

How would you like to receive the response?

Editor option	Which information changes
By email	This option additionally requires: Contact email.
By post	The schema has no direct additional-field requirement for this option. Other document checks still apply.
Through the official electronic channel	This option displays: Exact official response channel. This option additionally requires: Exact official response channel.

For what purpose was the transaction made?

Editor option	Which information changes
For personal needs outside business or professional activities	The schema has no direct additional-field requirement for this option. Other document checks still apply.
For business or professional activity	The schema has no direct additional-field requirement for this option. Other document checks still apply.
Mixed or unclear purpose	The schema has no direct additional-field requirement for this option. Other document checks still apply.

Was the other party acting in the course of its business or profession in this transaction?

Editor option	Which information changes
Yes	The schema has no direct additional-field requirement for this option. Other document checks still apply.
No	The schema has no direct additional-field requirement for this option. Other document checks still apply.
Unknown / verification required	The schema has no direct additional-field requirement for this option. Other document checks still apply.

What is the claim about?

Editor option	Which information changes
Goods	This option displays: What is requested in relation to the goods?.
Ordinary service	The schema has no direct additional-field requirement for this option. Other document checks still apply.
Digital content or digital service	The schema has no direct additional-field requirement for this option. Other document checks still apply.

Type of transaction recipient

Editor option	Which information changes
Individual	The schema has no direct additional-field requirement for this option. Other document checks still apply.
Legal entity	The schema has no direct additional-field requirement for this option. Other document checks still apply.

What is requested in relation to the goods?

Editor option	Which information changes
Remedy the lack of conformity	The schema has no direct additional-field requirement for this option. Other document checks still apply.
Replace the goods	The schema has no direct additional-field requirement for this option. Other document checks still apply.
Reduce the price	The schema has no direct additional-field requirement for this option. Other document checks still apply.
Cancel the agreement	The schema has no direct additional-field requirement for this option. Other document checks still apply.

Open the actual template →

Questions about completion

What should I prepare for this document?

Use the specific field list and option table. This template has 23 fields; 18 are required by the schema when active. Additional conditions may require other inputs.

Will demonstration values fill my document?

No. The example exists only in this public guide. Enter your actual information in the template; this page saves nothing and creates no document.

Can I submit a completed example immediately?

Not automatically. Check the actual parties, conditions, attachments, signing and submission procedure. A completed file is not a signature, proof of payment or an authority’s decision.

Sources already listed for this template

Sources come from this template’s published metadata; this guide does not certify a new legal review or fulfilment of every requirement.